Legal

Terms of Use

Effective June 1, 2026 · Last updated October 5, 2026

The short version

1. Agreement to these terms

These Terms of Use govern your use of the Grow Metrics 360 app at app.growmetrics360.com and our website at www.growmetrics360.com (together, the "Service"). By creating an account or using the Service, you agree to these terms and to our Privacy Policy. If a school has a separate written agreement with Grow Metrics 360, that agreement controls where it differs from these terms.

2. Who may use the Service

You must be at least 18 years old to create an account. Children do not have accounts.

3. Your account

You are responsible for keeping your password private and for activity under your account. Accounts require email verification before use. Do not share your login, and tell your school right away if you believe your account has been used without your permission. An account is linked to a child only when its email address matches the school's records.

4. School responsibilities

Schools are responsible for the accuracy of the information they enter, for adding and removing staff and family accounts, for obtaining any consents required to add children and families to the Service, and for deciding when reports are released to families.

5. Acceptable use

When using the Service, you agree not to:

Parents are welcome to print or save their own child's reports for personal and family use.

6. Security and reporting concerns

If you notice something that looks like a security problem, such as seeing information about a child who is not yours, please stop, do not share it, and email info@growmetrics360.com right away. We will investigate promptly. Good-faith reports help keep every family safe, and we appreciate them.

Printed or saved reports are in your care once they leave the platform. Please store them as you would any other private family document.

7. Your information

Schools and families keep ownership of the information they provide, including student records, observations, and writing samples. You give us permission to store, process, and display that information only as needed to provide the Service to your school and family. How we handle it is described in our Privacy Policy.

8. Our platform

Grow Metrics 360, including its design, software, report formats, and branding, belongs to Grow Metrics 360. These terms give you permission to use the Service. They do not transfer any ownership to you.

9. About assessment reports

Reports in Grow Metrics 360 reflect teacher observations of a child's development during a given period. They are educational tools to support conversations between schools and families. They are not medical, psychological, or diagnostic evaluations, and they are not a substitute for advice from a pediatrician or other qualified professional. If you have concerns about your child's development, please speak with your child's teacher and your healthcare provider.

10. Availability and third-party services

We work to keep the Service available and reliable, but we cannot promise it will always be uninterrupted or error-free. The Service runs on third-party infrastructure, including Base44, and may occasionally be unavailable for maintenance or reasons outside our control. We may update or improve features over time.

11. Fees

Any fees for the Service are set out in the school's agreement with Grow Metrics 360. There is no charge to parents and guardians.

12. Suspension and ending access

A school may remove staff or family accounts at any time. We may suspend an account that violates these terms or puts the Service or other users at risk. When a school stops using the Service, its accounts will be closed and its information handled as described in our Privacy Policy.

13. Disclaimers

To the fullest extent the law allows, the Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. Limitation of liability

To the fullest extent the law allows, Grow Metrics 360 will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount the school paid for the Service in the twelve months before the claim, or one hundred dollars for users who paid nothing.

15. Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. Any dispute will be resolved in the state or federal courts located in Hillsborough County, Florida.

16. Changes to these terms

We may update these terms from time to time. If we make meaningful changes, we will update the effective date above and let schools know before the changes take effect. Continuing to use the Service after that means you accept the updated terms.

17. Contact us

Questions about these terms? Email info@growmetrics360.com.

See also our Privacy Policy.